LeakFREE® Roof Certifications provide property owners an assurance that their roof will remain leak-free for the duration of their certification period. But what happens if a leak does occur during that period?
We are going to follow a recent example provided by an NRCIA Inspector. Below we will break down the steps the property owner took from the start of the certification to fixing the leak.
Receive a LeakFREE® Roof Certification
Over a year ago, a property owner contacted an NRCIA inspector requesting an inspection and roof certification. An NRCIA Certified Inspector then completed a LeakFREE® Roof Inspection, during which the Inspector highlighted several repairs required before the roof could be certified.
The property owner completed the repairs, and upon re-inspection of the repairs, the Inspector issued a LeakFREE® Roof Certification. With roof assurances in place, the homeowner was ready for whatever the future may hold.
Active Leak Found in a LeakFREE® Roof
Recently, the property owner found an active roof leak. The roof is still within the certification period. They contacted the NRCIA Inspector that issued the LeakFREE® Certification and requested a diagnostic inspection. Diagnostic inspections are for certificate holders, and they entail a 3-zone inspection process to determine if the damage is covered by the certification.
In this case, the damage was covered by the roof certification. Specifically, there was a leak from damaged underlayment at a valley location. The damaged underlayment could have been identified and repaired during the first initial inspection (before issuing a certificate) but was missed by the inspector.
Damage Covered by Certification
Since the damage is covered by the LeakFREE® Roof Certification, the inspection fee and repair fees were waived for the property owner. Certifications will have different monetary limits of liability depending upon the roof system and other factors. The limits-of-liability outline the maximum monetary amount of damages covered by the issuing Inspector.
The NRCIA Inspector then worked with the property owner to outline the repair plan. After the repairs were completed, the certification will continue until the end of the period. After that period, re-certification is possible after re-inspection. This cycle helps set up a great roof care plan for property owners.
When trouble did arise, the homeowner had no out-of-pocket expenses to repair this unforeseen issue. Trusting your roofing professionals and the organization that stands behind the inspection process is essential for every property owner.
In summary, this property owner saved money, time, and stress by originally contacting an NRCIA Inspector. NRCIA Inspectors are the only inspectors authorized to complete LeakFREE® Roof Inspections & issue LeakFREE® Roof Certifications.