Our Core Values
Above all, the NRCIA values safety because if we are safe, then we can continue serving you best. We train our inspectors to adhere to safety at all times; safety for themselves, community and property.
World-Class Customer Service
NRCIA members strive to maintain integrity and excellence in all of our programs and services. We take pride and ownership in all that we do and say by being professional and respectful. Our clients agreed-upon needs are always met regardless of personal wants. Quality and efficiency will always delight the client while staying within budget limitations.
Our members value having a warrior spirit. This means that our members take initiative, we are proactive, we persevere, we problem solve, we are engaged, and we are courageous.
NRCIA members demonstrate our servant’s heart by being an active listener, relational, sympathetic, by caring, by doing things in good will, and by doing things that we know cannot be repaid to us.
Code of Ethics
Be sensitive to the needs of the customer while performing work in a top quality and timely manner
Do what is required and back it up with performance
On Time Performance
Always show up on time
A LeakFREE® certificate holder takes priority over new business
Pride of Workmanship
Ensure that all work is done in the highest standards
Be precise in the inspection reports
Respect peoples property and time
Integrity and Accountability
Always demonstrate integrity and accountability
Always be thankful for what has been given to you and give back
Be trustworthy to the NRCIA, your clients and members