Core Values

Safety

Above all, the NRCIA values safety because if we are safe, then we can continue serving you best. We train our inspectors to adhere to safety at all times; safety for themselves, community and property.

World-Class Customer Service

NRCIA members strive to maintain integrity and excellence in all of our programs and services. We take pride and ownership in all that we do and say by being professional and respectful. Our clients agreed-upon needs are always met regardless of personal wants. Quality and efficiency will always delight the client while staying within budget limitations.

Warrior Spirit

Our members value having a warrior spirit. This means that our members take initiative, we are proactive, we persevere, we problem solve, we are engaged, and we are courageous.

Servant’s Heart

NRCIA members demonstrate our servant’s heart by being an active listener, relational, sympathetic, by caring, by doing things in good will, and by doing things that we know cannot be repaid to us.

Code of Ethics

Professionalism

Be sensitive to the needs of the customer while performing work in a top-quality and timely manner

Reliability

Do what is required and back it up with performance

On-Time Performance

Always show up on time

Superior Service

A LeakFREE® certificate holder takes priority over new business

Pride of Workmanship

Ensure that all work is done in the highest standards

Excellence

Be precise in the inspection reports

Respectfulness

Respect peoples property and time

Integrity and Accountability

Always demonstrate integrity and accountability

Thankfulness

Always be thankful for what has been given to you and give back

Your Trust

Be trustworthy to the NRCIA, your clients and members