NRCIA receives inbound inspection requests from property owners across the country. This guide outlines NRCIA’s Inbound Lead process. To help us process leads for you, make sure your service area is updated in your account. To update, visit: https://nrcia.org/account/your-profile/
Cost of Unqualified Leads
$0
Currently, the NRCIA is not charging for inbound leads given to members.
Lead Process
- 1. Receive notice from NRCIA of request in your area via email
- 2. Respond to the request within 4 business hours Yes or NO*
- 3. Receive full information of request
- 4. Reach out to the lead ASAP to set up an inspection
*Business Hours: (8 am – 2 pm PST) If there is no response within 4 business hours, the lead will be reassigned.
Lead Information Provided
- Name
- Location (City / State / Zipcode)
- Contact (Phone / Email)
- Basic Request
- Estimated Inspection Date
NRCIA Leads are not prequalified and may be missing information if the property owner did not submit all information. Once choose to receive a lead from the NRCIA you are responsible for understanding the true nature of their needs and setting up an inspection appointment.
How to Qualify Leads
- 1. Introduce yourself as an NRCIA inspector.
- 2. Determine why they need the inspection and what inspection they need. Use our Inspection Decision Tree to help.
- 3. Establish the date of inspection and price of the inspection. NRCIA Inspectors can charge what they want for each inspection, if you need help you can use our Inspection Pricing Guide.
Tips for NRCIA Leads
Respond quickly to the NRCIA and to the lead
Time is crucial. The quicker you are able to connect with a lead, the better your chances of setting up an inspection.
Introduce yourself as a Certified NRCIA Inspector
Property owners contact the NRCIA because they are looking for a trained roof inspector not another roofing contractor. Make sure to introduce yourself as a Certified NRCIA Inspector to validate your authority with your client.
Keep your service area up-to-date in your member profile
An updated service area helps us send leads that are better suited for you. Additionally, if you ever move, you can take your NRCIA certification with you and start servicing your new area.
Pause or unpause leads
If you are too busy to accept NRCIA leads, send an email to memberships@nrcia.org and request a pause in leads. To unpause, simply send an email asking us to start sending leads again.
