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About NRCIA

So every roof meets the standard.

In a trade with no federal license for roof inspectors, somebody has to define what a competent inspection looks like. We have been writing that definition since 1995 and training the professionals who work to it.

34
States covered
75k
Inspections completed
’95
Setting the standard since
10 yr
Maximum LeakFREE® term

We set the standard. Accredited members do the work.

The Association writes the inspection methodology, trains against it, and issues the credential that says a professional works to it. Members climb the roof, document what they find, prepare the report, and issue applicable certifications.

That separation is the point. It is what lets an owner, an agent, an adjuster, and an attorney read the same report and agree on what it says.

Our history

A father’s lesson that became a national standard

Four generations of the same family have asked the same question on a roof. Where does the water go?

Paul and Elisha Watrous photographed outdoors after the 1938 hurricane in New London.
Two men in suits standing beside a work van.
Studio portrait of Paul and Marion Watrous.
A white clapboard church beside a mature tree.
A family standing together at an overlook, a boy up on a post beside his father.
Paul Layton Watrous holding his young son Les outdoors.
School portrait of Les Watrous at seven years old, in a plaid shirt.
A couple photographed together.
A member at an NRCIA exhibition stand, behind a table of association literature.
A man and a woman standing together beside a truck.
Two men working together beside a deck rail on a job site.
Two people photographed together outdoors.
Four members of the family photographed together indoors.
Four children standing on the roof of a single-storey house.
Three people photographed together outdoors in the evening.
The NRCIA wordmark: National Roof Certification and Inspection Association.
1600s to 1700s

From Waterhouse to Watrous

Family records trace the Watrous line in Connecticut through the earlier name Waterhouse, which passed through forms including Waterous before settling into Watrous. Generations later, water would take on a second meaning in a family trade built around keeping it out.

1864 to 1978

Two generations of builders

Stephen C. Watrous worked as a Connecticut contractor and builder, and his sons and grandsons followed him into the trades. His son Paul Layton Watrous carried the craft forward, along with a practical understanding of how a building actually behaves.

1964

A father teaches his son to follow the water

Working beside his father on a roof, Les Watrous received an instruction short enough to remember on a ladder. Water is like a lazy man. It finds the easiest way in.

Think Like a Raindrop™

Follow the path the water takes. Look past the obvious. Understand how the whole system will behave.
The problem

One roof, three answers

Les spent years watching owners and agents collect conflicting assessments on the same roof, each one shaped by the job a contractor hoped to sell. He held that an inspection should begin with evidence and end with a document that stands on its own.

1993

A process becomes a system

The LeakFREE® Process and the Five-Zone Inspection Methodology take shape. Five zones, worked in order, on every roof: interior, attic, perimeter, exterior environment, rooftop. The purpose was to replace assumptions with evidence.

1995

A standard becomes a mission

The National Roof Certification Association is founded to carry the method beyond one company. In 2009 the name changes to the National Roof Certification and Inspection Association, because inspection had become the centre of the work.

Today

Four generations in, rebuilding the foundation

The Watrous family still leads the Association, four generations on from the first builder in the line. They are running the most thorough rebuild since the founding: governance, standards, accreditation, education, technology, and the InspectionPLUS® platform. The instruction on the ladder has not changed. Everything built around it is being rebuilt.

From Waterhouse to Watrous.

From builder to inspector.

From keeping water out of buildings to thinking like a raindrop.

From a process to a profession.

From a profession to a standard.

Today’s Inspection… Tomorrow’s Protection®

Our method

Five zones, worked in order, on every roof

A roofing estimate looks at the roof. The Five-Zone Inspection Methodology looks at the system the roof belongs to, in a fixed sequence, so two accredited members inspecting the same property arrive at the same evidence.

  1. 01

    Interior

    Stains, sag and the marks a leak leaves inside long before anything shows on the outside.

  2. 02

    Attic

    Decking, framing, ventilation and moisture, read from underneath where the damage starts.

  3. 03

    Perimeter

    Eaves, fascia, gutters and flashings, the edges where most roofs actually begin to fail.

  4. 04

    Exterior environment

    Trees, drainage and adjacent structures, every condition acting on the roof from outside.

  5. 05

    Rooftop

    Surface, penetrations, transitions and slopes, walked in sequence and photographed.

The sequence has been in use since 1993 and sits underneath the LeakFREE® Process. It is what makes one member’s report readable against another’s.

What we are for

Roof Assurance® is the point of all of it

We serve the work with excellence.

We’re on a mission to redefine how the world views roof inspections by equipping accredited professionals with a service-first philosophy and an inspection-first system that eliminates uncertainty and establishes a higher standard of trust.

Roof Assurance is what that mission leaves behind. Not a promise about a roof, but what a property owner holds once somebody accredited has been up there, worked a documented process, and written down what they found.

Roof Assurance®
The confidence that comes from having a roof evaluated by an accredited professional using a documented process, established criteria, and clear written evidence.

For the property owner

You know what you have, what it is likely to cost, and how long you have to decide. The report is yours, and it reads the same to a buyer, a lender and a carrier.

For the professional

Your judgment is carried by a method somebody else can follow and a credential somebody else can check. Your name goes on a document that holds up.

For the profession

One member’s report can be read against another’s. Findings can be compared, questioned and relied on, which is what turns a trade into a profession.

Our core commitments

The commitments behind the standard

Safety above all

We train members to protect themselves, the people they serve, and the properties entrusted to their care. Sound judgment and safe practices always come before completing an inspection.

Warrior spirit

We hold the standard when the work is difficult. That means acting with discipline, reporting findings honestly, and having the courage to say what the evidence supports.

Servant hearts

We listen before advising, place people at the center of the work, and use our abilities to serve with humility and genuine care.

What we stand for

The PROSPERITY Code

Ten commitments that define the professional conduct expected of NRCIA and its accredited members.

  1. ProfessionalismPerforming the work with competence and care.Accreditation starts by proving you can do the work. It continues by keeping that proof current. Anyone can check a member’s standing before the appointment is booked.
  2. ReliabilityFollowing through on every commitment.A roof report usually sits in the middle of a sale, a claim, or a repair decision. When a member gives a date, everyone waiting on that document can plan around it.
  3. On-Time PerformanceRespecting schedules and delivering work on time.Escrow closes. Claims carry deadlines. Tenants take time off work to let someone in. The appointment window is part of the job, and members treat it that way.
  4. Superior ServiceMaking exceptional service the baseline.The inspection lasts a few hours. What the owner understands when it ends lasts a lot longer, so members explain the findings while they are still standing there.
  5. Pride of WorkmanshipTaking ownership of the quality of the work.A member’s name goes on every report, alongside the accreditation they hold. Both sit on the record where anyone can check them.
  6. ExcellencePursuing thoroughness, accuracy, and disciplined execution.Water skips nothing. It has no opinion about which slope was inconvenient to reach. Members work the whole system, then document what the whole system is doing.
  7. RespectfulnessHonoring every person’s property, time, and dignity.This is someone’s home, or the building that pays their mortgage. Members leave it the way they found it and explain the findings in language the owner can act on.
  8. Integrity and AccountabilityRemaining honest, unbiased, and responsible.The finding is the finding, whoever it disappoints. Violating the standard can bring corrective action, suspension, or loss of accreditation. That process is what gives the rest of this Code its weight.
  9. ThankfulnessPracticing gratitude through service.Most people call after something has already gone wrong and money is already on the line. Members answer that call knowing what it cost somebody to make it.
  10. Your TrustRemaining worthy of the confidence placed in NRCIA and its members.Confidence accumulates one report at a time, and it can be spent the same way. The Code is how the Association keeps that ledger honest.

The Inspector’s Pledge

The Code sets the expectation. The Pledge puts a name on it.

“As a dedicated NRCIA Roof Inspector, I solemnly pledge to uphold the highest standards of integrity, professionalism, and accuracy in the conduct of my inspections and the preparation of my reports.”
Paul J. WatrousNRCIA President
Honesty
Findings presented truthfully, without bias or outside pressure, supported by objective evidence.
Accuracy
Rigorous method, established best practice, and a second look before anything is called final.
Confidentiality
Inspection information shared only with authorized parties and in line with applicable law.
Professional development
Continuous training on new technologies, methodologies, and industry standards.
Ethical conduct
Conflicts of interest avoided, and potential bias disclosed rather than managed quietly.
Responsibility to the public
Work performed with awareness that it contributes to public safety and wellbeing.
Respect for the environment
Awareness of how the work affects the property, and steps taken to limit impact.
“There’s no licensing requirement for roof inspectors in California. I can’t gamble on that. When I recommend someone, my reputation is on the line. I choose NRCIA inspectors because they’ve already proven themselves through training and accountability.”
Sharon Grimes · Real Estate

In their words

What the standard looks like in the field

Tim Orscheln, NRCIA Forensic Roof® Inspector · HomeLyfe LLC · Maricopa County.
Testimonial
“Being a member of the NRCIA is what differentiates us from every other person that’s knocking on doors out there right now… It has absolutely helped us as a team, because we’re all proud to be part of the NRCIA.”
Tim OrschelnNRCIA Forensic Roof® Inspector · HomeLyfe LLC · Maricopa County
“Thanks to their expertise and dedication, I have experienced a remarkable return on investment… The level of care, precision, and reliability you bring to every interaction is truly impressive.”
Sean DriscollNRCIA Forensic Roof® Inspector · Driscoll and Company Construction · Orange County
“This was the best inspection certification I have, because it enables me to really have an actual specialty as opposed to the very general approach which is common with home and commercial inspections. I have exponentially doubled my services since I became a member.”
Max CohenNRCIA Forensic Roof® Inspector · Roof Eval · Nassau County
“One of the things I appreciate most about NRCIA is the strong sense of community and accountability. We meet weekly to stay aligned with the organization’s core values and to continuously improve how we serve homeowners.”
Luis felipe GutierrezNRCIA Forensic Roof® Inspector · Vast Roofing · Duval County

From the people they serve

Property owners, attorneys and agents who called an accredited member.

“There’s no licensing requirement for roof inspectors in California. I can’t gamble on that. When I recommend someone, my reputation is on the line. I choose NRCIA inspectors because they’ve already proven themselves through training and accountability.”
Sharon GrimesReal Estate
“I desperately emailed NRCIA and was surprised by a prompt and very detailed answer, giving me good guidance along the way. Once you lose trust in your contractor, a neutral and professional point of view is crucial.”
NaseProperty Owner
“NRCIA provides outstanding expert consulting support to my law firm and my clients on defective roofing cases by providing thorough, credible, evidence-based inspection reports and expert opinions on damages. The reports are easy to understand and reliable.”
Jason BurrisAttorney

Know what you actually have up there

An accredited NRCIA member inspects to the published standard, documents what the roof is doing, and hands you a report you can take to a buyer, a lender, or a carrier.

You bring the expertise. We back it with a standard.

Accreditation, training, and the systems behind the credential. Built by roofers, for roofers, and held to the same Code every member signs.