---
title: How to setup outbound emails
description: "We have updated how emails are sent from InspectionPLUS. Originally when you emailed a client from InspectionPLUS (example: publishing and sending them an inspection report) the ‘from:’ address was [support@inspectionplus.net](mailto:support@inspectionplus.net)   Now with the update, you can enable it so…"
url: "https://www.nrcia.org/support-docs/outbound-emails-from-inspectionplus/"
updated: "2022-05-19"
category: Inspection Software
---

# How to setup outbound emails

We have updated how emails are sent from InspectionPLUS. Originally when you emailed a client from InspectionPLUS (example: publishing and sending them an inspection report) the ‘from:’ address was [support@inspectionplus.net](mailto:support@inspectionplus.net)

 

Now with the update, you can enable it so that any emails sent from InspectionPLUS will come from your email address. This will make it easier for you and your clients to better communicate any questions or issues.

 

Enabling this is **not required but recommended**. If you do not change anything, report emails will continue to be sent from [support@inspectionplus.net](mailto:support@inspectionplus.net)

 

Below are step-by-step instructions. If you need help, please email [support@nrcia.org](mailto:support@nrcia.org) and request a video call.

 

---

 

# **Part 1: Prepare your email information**

 

You will need to know the following information

-Your email address ([example@example.com](mailto:example@example.com))

-Your email password

-Your outgoing mail server (aka SMTP Server)

-Your outgoing server port (aka SMTP Port)

 

 

### How to find your outgoing SMTP Server

 

SMTP Server for **Gmail**: smtp.gmail.com

SMTP Server for **Outlook**: smtp-mail.outlook.com

SMTP Server for **AOL**: smtp.aol.com

SMTP Server for **Yahoo**: smtp.mail.yahoo.com

SMTP Server for **ICloud**: smtp.mail.me.com

SMTP Server for **Comcast**: smtp.comcast.net

 

 

### How to find your outgoing SMTP Port

 

SMTP Server for **Gmail**: 587

SMTP Server for **Outlook**: 587

SMTP Server for **AOL**: 587

SMTP Server for **Yahoo**: 587 or 465

SMTP Server for **ICloud**: 587

SMTP Server for **Comcast**: 587

 

# **Part 2: Update your inspector email**

 

Upon logging into InspectionPLUS, click “My Profile” and then click the submenu labeled “Member Update.

 

![Picture of main menu with Profile and Member update highlighted](https://nrcia.org/wp-content/uploads/2022/05/Picture1.png)

 

 

Next, you will need to enter the information you collected in Part 1. Reminder, the email password is your personal email password, not your login password.

 

![Picture of highlted fields that need to be updated in "Member Update"](https://nrcia.org/wp-content/uploads/2022/05/Picture2.png)

 

 

Click “Test” to confirm the settings. If it is properly processed you will see a green confirmation box(1) and receive a test email (2). **Your personal inspector email is now setup!**

 

(1)![Picture showing success message](https://nrcia.org/wp-content/uploads/2022/05/Picture3.png)

 

(2)

![Example of the test email received](https://nrcia.org/wp-content/uploads/2022/05/Picture4.png)

 

 

# **Part 3: Update your company email**

 

The company email can be set so that all emails from one company come from a specific email address instead of individual inspector emails. You can also add a separate email for accounting.

 

To adjust the Company Email settings, you will need to make sure your role (found on the upper right hand side) is changed to “Company”

 

![Picture showing role](https://nrcia.org/wp-content/uploads/2022/05/Picture5.png)

 

 

Click “My Profile” and then click the submenu labeled “Company Emails”

 

![Picture highlighting how to find company emails](https://nrcia.org/wp-content/uploads/2022/05/Picture6.png)

 

Click “+Add Company Emails”

 

![Pciture showing add company emails button](https://nrcia.org/wp-content/uploads/2022/05/Picture8.png)

 

 

Add in the information for your email and click “Save”. Refer to Part 1 for how to find your email server and port information.

 

![Picture showing fields to complete for company email](https://nrcia.org/wp-content/uploads/2022/05/Picture9.png)

 

 

Your company email is now set up. You can see which emails are active and if they are set to primary and accounting by viewing the taskbar. You can also send a test email to make sure the connection works by clicking the mail icon (highlighted in yellow below)

 

![Picture highlighting send test email button](https://nrcia.org/wp-content/uploads/2022/05/Picture10.png)

 

 

Please note that you can add multiple emails and edit/adjust them at any time. Here is an example from one NRCIA member

 

![Example of different email setups](https://nrcia.org/wp-content/uploads/2022/05/Picture11.png)

 

 

# **Part 4: GMAIL USERS ONLY**

 

There is one extra step that gmail users will need to complete to enabled outbound emailing from InspectionPLUS. You will need to allow access for *less-secured apps.*Follow the steps below to finalize your setup.

 

Go to your Google account settings page: [https://myaccount.google.com/](https://myaccount.google.com/)

 

Click “Security” in the left-hand menu

 

![Picture showing where security is located in menu](https://nrcia.org/wp-content/uploads/2022/05/Picture12.png)

 

 

Scroll down to the section labeled “Less secure app access” and click “>”

 

![Picture showing how to access Less secure apps access](https://nrcia.org/wp-content/uploads/2022/05/Picture13.png)

 

 

Turn on the less secure app access feature

 

![](https://nrcia.org/wp-content/uploads/2022/05/Picture14.png)

 

 

 

Your email is all set! If you run into any issues pre or post-adjustment, please contact **[support@nrcia.org](mailto:support@nrcia.org)**

 

 

 
